Frequently Asked Questions

How long does the assessment take?

Most assessments take 30–60 minutes, depending on your individual needs.

Is the assessment confidential?

Yes. Every assessment is completely confidential and conducted through a secure, HIPAA-compliant platform.

Do I need insurance before scheduling?

No. If you're insured, we'll gladly verify your benefits. If you're uninsured, our admissions team can discuss available options with you.

Is there any obligation after the assessment?

No. The assessment helps us understand your needs and recommend the most appropriate treatment. There is no obligation to begin services.

Can the assessment be completed virtually?

Yes. Most assessments are completed securely through telehealth, allowing you to participate from the comfort of home anywhere in Tennessee.

What if I need a higher level of care?

If our clinician determines that another level of care is more appropriate, we'll discuss your options and help connect you with the services that best meet your needs.